Family beta support
How can we help?
Buttermade is currently in a small family beta. The fastest support path is the Send Feedback button inside the app, which includes the version details needed to investigate a problem.
Report a problem
In Buttermade, open Settings and tap Send Feedback. Describe what happened, what you expected, and whether it happens again after reopening the app.
Include useful context
If you email directly, include the Buttermade version and build, your iOS version, the screen you were using, and the approximate time of the problem. Do not send passwords, Apple verification codes, or private account tokens.
Privacy or data request
For access, correction, export, or deletion questions, email feedback@buttr.studio with “Privacy request” in the subject. We may need to verify the account before acting on a request.
Before sending recipe content
A screenshot can be helpful, but family recipes may contain personal information. Crop or remove anything unrelated to the issue, and do not send irreplaceable originals as your only copy.
Account deletion during beta: the in-app deletion flow is still completing safety testing. Email feedback@buttr.studio to start a deletion request. See the privacy policy for details.